Terms and conditions

1. Scope and the goods we sell

These terms apply to all contracts concluded through this shop between DUX Lederwaren GmbH (“we”) and you as the customer. Deviating terms of the customer do not become part of the contract unless we agree to them in writing.

What we sell: physical leather bags and bag accessories for carrying work equipment and documents — briefcases, laptop bags and sleeves, messenger and shoulder bags, business backpacks, overnight and trip bags, and organisers, folders, cable rolls, straps and document sleeves that go inside them. Goods are dispatched from Germany. Prices are in euro.

What we do not sell: no services, no subscriptions, no memberships, no digital goods, no stored value, and nothing from a regulated or restricted category — no alcohol, tobacco, pharmaceuticals, medical devices, weapons, ammunition, explosives, gambling, adult content, financial or investment products, crypto assets, or goods requiring an export licence.

A consumer within the meaning of § 13 BGB is any natural person who enters into the contract for purposes predominantly outside their trade, business or profession.

2. Conclusion of contract

The presentation of goods in this shop is not a legally binding offer but an invitation to order. By clicking the order button you make a binding offer to purchase the goods in your cart.

We may accept your offer within five days by sending an order confirmation by email or by dispatching the goods. The purchase contract is concluded on that acceptance. An automatic acknowledgement of receipt is not yet an acceptance.

The contract text is stored by us and sent to you with the order confirmation. The contract language is English. Before submitting your order you can review and correct all entries using your browser’s back function and the controls in the cart.

3. Prices and payment

All prices shown are total prices in euro and include statutory German value added tax at 19 %. Shipping costs are shown separately, are linked from every price, and are displayed in full before you submit your order, as required by the Preisangabenverordnung (PAngV).

Payment is due on conclusion of the contract. The payment methods available are shown in the payment step of the checkout; only the methods displayed there can be used. Where a payment method fails or is reversed, we may claim the resulting bank charges from you unless you are not responsible for the failure.

Any struck-through reference price shown next to a price is the lowest total price we actually charged in the 30 days before the reduction, as § 11 PAngV requires.

Details of prices, VAT and available payment categories are set out on the payment and prices page.

4. Delivery

We deliver to the 15 EU countries listed on the shipping page. We do not deliver outside the European Union and we do not deliver to packing stations.

Goods are handed to the carrier within 1 working day of the contract being concluded. Delivery takes 2–4 working days within Germany and 3–7 working days to the other listed countries. These are carrier estimates and not guaranteed dates.

Shipping costs 4,90 € within Germany and 9,90 € to other listed EU countries, and are free from an order value of 120,00 €. Where you are a consumer, the risk of accidental loss passes to you when the goods are handed over to you.

If an item turns out to be unavailable after the contract has been concluded, we will inform you without delay and refund any payment already made without delay.

5. Retention of title

The goods remain our property until payment has been received in full.

6. Right of withdrawal

Consumers have a statutory right of withdrawal of 14 days without giving reasons. The full instruction, the consequences of withdrawal, who bears the return costs and the model withdrawal form are set out on the right of withdrawal page, which forms part of these terms.

Cancellation before dispatch: if you simply change your mind before we have handed the parcel to the carrier, write to us and we will cancel the order and refund in full, without requiring you to go through the withdrawal procedure.

7. Liability for defects

The statutory liability for defects applies: two years from delivery of the goods for consumers, under §§ 434 ff. BGB. Where you are a business, the period is one year.

Leather is a natural material. Differences in grain, pores, shade and growth marks between hides, and the darkening of vegetable-tanned leather through light and use, are characteristics of the material and not defects. Measured figures carry a stated tolerance of ±5 % — see how we measure. A deviation within that stated tolerance is not a defect; a deviation beyond it is, and we will put it right.

8. Liability

We are liable without limitation for damage arising from injury to life, body or health, for intent and gross negligence, under the Product Liability Act, and to the extent of any guarantee we have given.

For slight negligence we are liable only where an obligation is breached whose fulfilment is essential to the proper performance of the contract and on whose observance you may regularly rely (a cardinal obligation), and then only for the foreseeable damage typical of this type of contract. Any further liability for slight negligence is excluded.

Load figures given for handles and straps are recommendations for normal daily use, not destructive test limits. Water repellency is not waterproofing. Using a bag beyond the stated recommendations is at your own risk.

9. Promotions and discount codes

• Free shipping threshold. Orders with a goods value of 120,00 € or more, calculated after any discount and before shipping, are delivered free within the countries listed on the shipping page. If a partial withdrawal brings the remaining order below the threshold, we may deduct the shipping cost from the refund.
• Discount codes. A discount code applies only to the campaign it was issued for, only within its stated validity period, only once per customer, and cannot be combined with another code or exchanged for cash. Codes have no cash value and cannot be transferred or resold.
• Sets. A set is sold as a single article at a single price. It cannot be split, and a partial withdrawal from a set means returning the complete set.
• Bulk quotations. A quotation issued through the bulk enquiry form is valid for 30 days from its date and is not an offer capable of acceptance by conduct; a contract arises only when you accept it in writing.
• Withdrawal of promotions. We may end or change a promotion at any time with effect for the future. Orders already placed are unaffected.

10. Export and legal restrictions

We deliver only within the European Union and do not export outside it. Our goods contain no material subject to CITES and no fur; hides are by-products of the food industry from lawful livestock sources. Tanning conforms to REACH Annex XVII, including the chromium VI limit of 3 mg/kg and the azo dye restrictions.

Where the customer nevertheless arranges onward carriage outside the EU, the customer is responsible for compliance with the applicable export, import and customs rules, and for all resulting duties and taxes.

11. Age

This shop is directed at adults. To place an order you must be 18 or over, or have the consent of a parent or guardian.

12. Dispute resolution

The European Commission provides a platform for online dispute resolution at ec.europa.eu/consumers/odr. Our email address for this purpose is support@duxlederwaren.shop.

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board under the VSBG. Complaints made directly to us are answered — in writing, and within one working day.

13. Applicable law

The law of the Federal Republic of Germany applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Where you are a consumer habitually resident in another EU member state, this choice of law does not deprive you of the protection of the mandatory provisions of the law of that state.

Where the customer is a merchant, a legal person under public law or a special fund under public law, the place of jurisdiction is our registered office.

14. Final provisions

Should individual provisions of these terms be or become invalid, the validity of the remaining provisions is unaffected. Amendments and supplements require text form.